Join us!

We’re always happy to hear from incredibly bright, passionate, and creative builders and thinkers. We have offices in the Bay Area, CA; Pittsburgh, PA; and Atlanta, GA.

Open Roles

Hello Robot is working towards a future where robots are fun, useful, and inclusive. As an organization we value open-source software and conduct our development in the open. Our latest product, Stretch 3 - a mobile manipulation platform for research labs - has been featured by IEEE Spectrum and Technology Review. It has been used in award-winning work across HRI and Embodied AI. Stretch has one of the world’s largest user communities for mobile manipulation. The community working with Stretch includes universities, startups, and Fortune 500 companies

WHO ARE WE?

We’re a small team with extensive robotics experience, and we’re committed to building a future where personal home robots are helping people in millions of homes. We design, assemble, and test our robots in-house at our headquarters Martinez, CA (30-minute drive from Berkeley). Hello Robot has a world-class founding team with Dr. Aaron Edsinger, previously the Director of Robotics at Google, and Dr. Charlie Kemp – formerly a tenured professor at Georgia Tech.

Robot Support Technician

Location: Martinez, CA

WHAT YOU’LL BE DOING

As an organization we pride ourselves in providing very high quality and responsive technical support to a range of hardware and software issues that arise with the Stretch product line. Going above-and-beyond in supporting our customers is a key differentiating factor for our company.

In this role you will be the customer facing point person for all of robot technical support. You will organize and track outstanding issues on a daily basis; triage support requests through fix-it-guides; conduct software and mechatronic debugging; and work closely with our engineering team to resolve issues.

Responsibilities will include:

Maintain and keep up to date our support tracker, including internal time tracking
Ensure an outstanding customer support experience through responsive communication and timely resolution of issues
Triage issues across the mechatronics and software stacks, pulling in engineering support as needed
Maintain and write fix-it guides for common issues
Be an active member of our online forum, engaging users and fostering a sense of community
Develop user facing documentation for new product releases

Candidates will benefit from some of the following experience:

Hands on experience programming and debugging real robots
Experience with Linux command line tools
Experience with ROS2
Experience with Python scripting

ABOUT YOU

Please note that the list below likely misses attributes or skills that could make you a great fit for the role. Research has shown this applies especially to women and other marginalized groups, who tend to apply only if they check 100% of every box. If you feel you’d be a good fit for this role, please don’t hesitate to apply!

We love working with smart, passionate, and creative people. We’re looking for the following qualities in a team member:

Enjoys engaging with and communicating with customers in a friendly and helpful manner
Intrinsically motivated self-starter, able to balance the good against the perfect
Excited to work in a fast-paced, highly-iterative, startup environment
Exceptional organizational and time management skills
Excellent communication skills and team player
Ability to commute to our office in Martinez, CA

Technical Skills and Experience

BS Mechanical Engineering/Mechatronics/Robotics/Software Engineering or related field, or equivalent experience
Demonstrated ability to debug robotic systems
Knowledgeable in robotics software & tools (eg, Linux CLI, ROS, Git, Docker)
Knowledgeable in mechatronics (e.g. Arduino, sensors, firmware, motors)
Comfortable reading technical documentation

Compensation:

This position pays $30-45/hour (depending on experience). Medical benefits included.

Location:

This is a full-time role at our headquarters in Martinez, CA.

How to apply

If you’re interested in applying for this role, please email <jobs at hello-robot.com> and we’ll be in touch shortly.

Low Level Robotics Software Engineer

Location: Martinez, CA

WHAT YOU’LL BE DOING

In this role you will be a key developer of the robot’s low-level software stack, ensuring that it is robust, well tested, and safe for long term use in in-home assistive applications. You will bring a production mindset to the next-gen Stretch software, enhancing the robot’s performance, reliability, safety, and maintainability. You will design and develop tests to ensure that the robot is able to operate for extended periods of time across a diverse range of home environments.

Responsibilities will include:

Ensuring high quality, tested, and maintainable software across the Stretch Body Python SDK by employing best practices for unit testing, version control, and documentation
Developing tools to measure and validate system performance across a range of robot navigation and manipulation tasks
Measuring and improving system up-time by developing comprehensive long-term system level tests for the robot operating in real home environments
Identify, diagnose, and resolve issues with robot sensor, actuators, controllers
Identify, diagnose, and resolve issues with Linux packages and device drivers in C++, C, and Python
Develop and maintain tools to calibrate and qualify hardware during the robot production process